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SHIPPING & DELIVERY
SHIPPING & DELIVERY
At 3D HISTORIC MINIATURE,
every order is prepared with care before being dispatched from
Cyprus.
Our miniatures are produced and packed directly by us to
ensure that they arrive in the best possible condition.
Order Preparation
Orders are normally prepared and dispatched within 2
business days after payment has been confirmed.
Because our miniatures are produced using high-resolution
3D printing, exceptionally large orders may occasionally require
additional preparation time.
Business days exclude weekends and public holidays.
Shipping From Cyprus
All orders are dispatched from Cyprus,
European Union.
We ship throughout Europe and internationally.
Available shipping methods and shipping costs are displayed
during the checkout process whenever applicable.
Estimated Delivery Times
The following estimated delivery times apply from
the date your order is dispatched, not from
the date the order is placed:
Cyprus: approximately 1–3
business days
European Union: approximately
7 business days
United Kingdom: approximately
10 business days
United States & Canada:
approximately 10 business days
Other international destinations:
approximately 10–15 business days
These delivery times are estimates only and cannot be
guaranteed.
Postal services, customs procedures, public holidays,
weather conditions and other circumstances outside our control may
occasionally cause delays.
For destinations outside the European Union, customs
clearance may also extend delivery times.
Tracking
Where tracking is available for the selected shipping
method, the customer will receive the relevant tracking information
after the order has been dispatched.
Tracking availability may depend on the destination and
shipping service.
Packaging
Miniatures are carefully inspected and securely packed
before dispatch.
Because our products contain small and sometimes delicate
parts, particular attention is given to protecting the figures
during transport.
Please inspect your order when it arrives.
If an item has been damaged during shipping, please contact
us as soon as possible and include clear photographs of the damaged
item and packaging.
Customs, Import Duties and Taxes
Orders shipped within the European Union are dispatched
from Cyprus.
For orders delivered outside the European Union, local
customs authorities may apply import duties, taxes, handling charges
or other fees.
These charges are determined by the destination country and
are the responsibility of the customer.
3D HISTORIC MINIATURE cannot control or predict customs
charges applied by authorities outside Cyprus.
Customers are responsible for checking the import
regulations applicable in their own country before placing an order.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and
accurate delivery address when placing an order.
3D HISTORIC MINIATURE cannot be held responsible for delays
or non-delivery resulting from incorrect, incomplete or outdated
address information supplied by the customer.
If you notice an error in your address before your order
has been dispatched, please contact us immediately.
Returned Parcels
If a parcel is returned to us because it was not collected,
the address was incorrect, delivery was refused or the carrier was
unable to complete delivery, additional shipping charges may apply
before the order can be sent again.
Lost or Delayed Parcels
If your parcel appears to be significantly delayed, please
contact us.
Where tracking is available, we will assist in checking the
shipment status and, where appropriate, opening an enquiry with the
postal or delivery service.
Please note that international shipments may occasionally
experience delays outside our control.
Questions About Delivery
If you have any questions regarding shipping, delivery or
the status of your order, please contact us through our Contact
page.
We will be happy to assist you.
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