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PRIVACY POLICY
PRIVACY POLICY
Last updated: 1 October 2026
At 3D HISTORIC MINIATURE,
we respect your privacy and are committed to protecting your
personal data.
This Privacy Policy explains how we collect, use, store and
protect personal information when you visit our website, contact us
or purchase our products.
3D HISTORIC MINIATURE operates from Cyprus,
European Union, and processes personal data in
accordance with the General Data Protection
Regulation (EU) 2016/679 (GDPR) and applicable
Cyprus data protection law.
Who Is Responsible for Your
Personal Data?
For the purposes of data protection law, 3D
HISTORIC MINIATURE, Registered Company No. EE61146,
is the data controller responsible for the personal information
processed through this website and in connection with customer
orders.
For any privacy-related question or request, please contact
us at:
studio@3dhistoricminiature.com
What Personal Data Do We Collect?
Depending on how you use our website, we may collect
information such as your name, billing address, delivery address,
email address, telephone number, order information, products
purchased, communications with us and information necessary to
process your payment.
We may also collect technical information when you visit
the website, such as your IP address, browser type, device
information, pages visited and cookie-related information where
applicable.
We only collect personal data that is reasonably necessary
for the purposes described in this policy.
Payment Information
Payments may be processed through third-party payment
service providers.
Depending on the payment method selected, payment
information such as card or account details may be provided directly
to the relevant payment provider.
3D HISTORIC MINIATURE only processes or receives payment
information to the extent necessary for completing and managing
transactions.
Payment service providers process personal data according
to their own privacy and security policies.
Why Do We Use Your Personal Data?
We may use personal information to process and fulfil
orders, receive payments, arrange delivery, communicate with
customers about their orders, provide customer support, handle
returns and refunds, prevent fraud or misuse, maintain business and
accounting records, comply with legal obligations and protect our
legitimate business interests.
If you voluntarily subscribe to marketing communications,
we may also use your contact information to send news, product
information or other communications where permitted by law.
You may unsubscribe from marketing communications at any
time.
Legal Basis for Processing
We process personal data only when we have a lawful basis
for doing so.
Information required to process an order is generally
processed because it is necessary to perform our contract with you.
Certain information may be retained or processed because we
are required to comply with legal, accounting, tax or regulatory
obligations.
We may also process limited personal data where necessary
for our legitimate interests, such as protecting our website,
preventing fraud, responding to customer enquiries and establishing
or defending legal claims, provided those interests do not override
your rights and freedoms.
Where processing requires your consent, such as certain
marketing activities or non-essential cookies, you may withdraw that
consent at any time.
Sharing Your Personal Data
We may share personal information only where reasonably
necessary to operate our business and provide our services.
This may include payment service providers, postal and
delivery companies, website hosting and technical service providers,
accounting or professional advisers and public authorities where
disclosure is legally required.
Service providers receiving personal information are
expected to process it only for legitimate purposes and in
accordance with applicable data protection requirements.
We do not disclose personal information unnecessarily.
Shipping Companies
To deliver an order, we may provide the relevant postal
service or delivery company with information such as your name,
delivery address, telephone number and other information reasonably
required to complete delivery.
This information is provided solely for shipment and
delivery purposes.
International Data Transfers
Some external service providers used in connection with our
website, payments or business operations may process personal data
outside Cyprus or outside the European Economic Area.
Where personal data is transferred internationally, we take
reasonable steps to ensure that appropriate protections required by
applicable data protection law are in place.
These protections may include European Commission adequacy
decisions, Standard Contractual Clauses or other legally recognised
safeguards.
How Long Do We Keep Personal Data?
Personal information is retained only for as long as
reasonably necessary for the purposes for which it was collected.
Order, transaction and accounting information may be
retained for the period required under applicable tax, accounting
and commercial laws.
Customer communications may be retained for as long as
reasonably necessary to provide support, resolve disputes or protect
legal rights.
Information that is no longer required will be deleted,
anonymised or otherwise securely disposed of where appropriate.
Cookies
Our website may use cookies and similar technologies for
essential website functions and, where applicable, analytics or
other optional features.
Non-essential cookies requiring consent will only be used
in accordance with applicable law.
Further information about cookies and how they can be
controlled is available in our Cookie Policy.
Your Data Protection Rights
Subject to the conditions provided by applicable law, you
may have the right to request access to the personal data we hold
about you, correct inaccurate or incomplete information, request
deletion of personal data, restrict certain processing, object to
certain uses of your information and receive certain personal data
in a portable format.
Where processing is based on your consent, you may withdraw
that consent at any time.
You also have the right to object at any time to the use of
your personal data for direct marketing.
These rights are not absolute and certain legal exceptions
may apply, particularly where information must be retained to comply
with legal obligations or establish, exercise or defend legal
claims.
Exercising Your Rights
To exercise your data protection rights, please contact us
through our Contact page
and clearly explain your request.
We may request reasonable information to verify your
identity before processing a request in order to protect personal
information against unauthorised access.
Requests will be handled without undue delay and within the
periods required by applicable data protection law.
Right to Lodge a Complaint
If you believe that your personal data has been processed
in violation of applicable data protection law, you have the right
to lodge a complaint with a supervisory authority.
As 3D HISTORIC MINIATURE operates from Cyprus, you may
contact:
Office of the Commissioner for Personal Data
Protection – Cyprus
Email: commissioner@dataprotection.gov.cy
You may also contact the data protection authority in the
EU or EEA country where you live or work, where applicable.
We encourage customers to contact us first if they have a
concern so that we have the opportunity to address it.
Data Security
We take reasonable technical and organisational measures
designed to protect personal information against unauthorised access,
loss, misuse, alteration or disclosure.
However, no website, electronic communication or online
storage system can be guaranteed to be completely secure.
Customers are also responsible for protecting any passwords
or account credentials associated with services they use.
Links to Other Websites
Our website may contain links to external websites or
services.
3D HISTORIC MINIATURE is not responsible for the privacy
practices or content of third-party websites.
We recommend reviewing the privacy policies of external
websites before providing personal information to them.
Children's Privacy
Our website and products are intended primarily for adult
collectors, model makers and customers.
We do not knowingly seek to collect personal data from
children for marketing purposes.
If we become aware that personal information has been
collected inappropriately from a child, we will take appropriate
steps in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy when our website,
services, legal obligations or data processing practices change.
The current version will always be published on this
website together with the date of the latest update.
Customers are encouraged to review this page periodically.
Contact Us
If you have any questions concerning this Privacy Policy,
the personal information we hold or the exercise of your data
protection rights, please contact 3D HISTORIC
MINIATURE through our Contact
page.
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